Want better, faster billing? Symphony's your solution.

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Symphony Billing Logo white

Why Choose Symphony Billing?

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Symphony’s more than just a billing system. It’s an operational support system designed to make all your backend processes run smoother than ever.

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See how we rank compared to other industry leaders

We’re more than just a billing platform. We’re a business operations powerhouse. See where we stand out against other industry leaders!

amdocs

“The Symphony platform met and exceeded our expectations for deployment and performance. The platform streamlined our operations and provided us with a differentiated service offering”
 - Agron Mustafa, CEO Kosovo Telecom

Rev.io

"We chose Symphony over options like Rev.io because of its capability to not just support our current needs but to adapt and scale with us, thanks to their ongoing commitment to improvement. The support they provide is second to none." - Darrell Lopez, CEO of PTCOA

MIND Billing & UC Analytics logo

"The Symphony system has been in TelEm group for over 10 years and is a very important component of our mediation and reporting processing." - Kendall Dupersoy, CEO of St. Maarten Telecommunication Operating Company

Don't take our word for it

Take a closer look at what makes symphony stand out

workflow management

Simplify & Streamline The Most Complicated Workflows with Symphony

your challenge

  • Dealing with operations across different departments
  • Managing custom hierarchies
  • Dealing with separate and isolated systems

with our competitors

  • Expensive integration costs for different systems that restrict flexibility
  • Limited capabilities with a one-size-fits-all approach
  • Separate systems requiring duplicate data entry, leading to longer customer support calls

with Symphony

  • A fully integrated process tailored to your business needs
  • Complete capabilities with personalized billing settings for each requirement
  • A comprehensive solution that seamlessly handles all business functions

product & service management

Symphony Empowers You To Release New Products & Manage Current Ones with Ease

your challenge

  • Time and cost of bringing products to market
  • Complicated quoting process
  • Packaging and bundling difficulties

with our competitors

  • Constant system updates, leading to increased time and cost of bringing products to market
  • Dependence on third-party vendors, often resulting in delays
  • Complex configurations and product management

with Symphony

  • Agile and user-friendly product and service creation, allowing for same-day product turnaround
  • Real-time quoting for all packaged products
  • Flexibility to offer any desired bundle

revenue management

Our Automated System Takes You From Quote-to-Cash, Anxiety-Free

your challenge

  • Dealing with multiple systems that need to be consolidated and managed.
  • Need for invoice customization and flexibility.
  • Handling roaming tariffs efficiently.

with our competitors

  • Reliance on professional services from billing vendors.
  • Generic invoice formats and multiple bills for multiple systems.
  • Needing to use and pay for a clearing house to rate roamer records

with Symphony

  • Open APIs that are flexible and fully documented, making integration easy.
  • Custom invoice formats and messages, plus you can integrate data from other systems to create a single bill.
  • Automated rating and sending of records, eliminating the need for service bureau fees.

Business insight

Goodbye Gut Feelings & Guesstimates! Hello Data-Driven Decision-Making.

your challenge

  • Managing profits and predicting future trends
  • Understanding and utilizing corporate data
  • Detecting and preventing fraud

with our competitors

  • After the fact reactions, manually implementing changes
  • Delayed reports and siloed statistics
  • Reliance on third-party systems, often doing too little too late

with Symphony

  • AI-adjusted workflows based on current data trends
  • Real-time reporting and analysis
  • Built-in fraud protection and customer-defined rules proactively prevent issues.

ownership costs

Get the Capabilities You Need Without Breaking the Bank

your challenge

  • Fees for getting started
  • Incremental licensing fees
  • Costly upgrades to your infrastructure

with our competitors

  • Expensive fees, charging for each item
  • Massive up-front charges
  • Locked into using the billing vendor's cloud

with Symphony

  • One-time implementation fee, no unexpected costs
  • On-site service with affordable subscription pricing
  • Makes budget planning easier by removing uncertainty.

customer satisfaction

Improve Your customer retention with the right tools to satisfy their needs

your challenge

  • Difficulty with self-service experience
  • Lack of invoice clarity
  • Limited areas of service

with our competitors

  • Vague communication and a generic interface
  • Complex bills and reliance on third parties for invoice messages
  • Need for third-party area maps to ease customer frustration

with Symphony

  • A secure and customizable portal that caters to your specific needs
  • Custom invoice messaging with full visibility for customers
  • Geocoding and maps that easily identify service areas for you
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a summary of symphony billing

Symphony Billing is a comprehensive software that helps businesses of all sizes manage their billing processes efficiently, accurately, and effectively.

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