Driven By Innovation, Dedicated To Improvement

We’re more than a technology vendor; we’re your partner in performance.

About Us

IntegraTouch, developers of the Symphony suite of comprehensive OSS/BSS solutions for the telecom industry, has been delivering best-in-class IT professional services for customers both large and small since 2002. The privately held company is debt-free and consistently profitable. Its world-class team of more than 80 employees is based in the Rochester, NY, headquarters and in its office locations in Cleveland, OH; Secaucus, NJ; Mexico City, Mexico—and virtual locations worldwide.

Rochester Office

Our Credentials

$5.5 billion in client billable revenues
managed annually

35+ million active billable subscribers

2,000+ supported environments

24x7x365 managed operations centers

50+% of enterprise incidents
addressed at Tier 1

PCI, PII, ISO Standards Compliant

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Hiring for Release Management Engineer

Release Management Engineer – IntegraTouch, LLC, Richfield, OH (May telecommute from any loc in U.S.) Duties include: Manage risks & resolve issues that affect release scope, schedule & quality; Coord…

The Impact of BSS/OSS Systems on Communication Service Providers’ Digital Customer Experience

Communication Service Providers (CSPs) are constantly looking for ways to improve the digital customer experience in the fast-paced and ever-changing world of technology. CSPs must ensure they have the right…

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It is a no-brainer to work with your team to manage and operate our complex Billing, BSS/OSS, and Revenue generating services. You deliver incredible value and quality, are easy to do business with, and are considered part of our team. We truly value our long-term business relationship!

Multi-national satellite radio service provider