Driven By Innovation, Dedicated To Improvement

We’re more than a technology vendor; we’re your partner in performance.

About Us

IntegraTouch, developers of the Symphony suite of comprehensive OSS/BSS solutions for the telecom industry, has been delivering best-in-class IT professional services for customers both large and small since 2002. The privately held company is debt-free and consistently profitable. Its world-class team of more than 80 employees is based in the Rochester, NY, headquarters and in its office locations in Cleveland, OH; Secaucus, NJ; Mexico City, Mexico—and virtual locations worldwide.

Rochester Office

Our Credentials

$5.5 billion in client billable revenues
managed annually

35+ million active billable subscribers

2,000+ supported environments

24x7x365 managed operations centers

50+% of enterprise incidents
addressed at Tier 1

PCI, PII, ISO Standards Compliant

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Telecom Analytics: The Key to Unlocking Data-driven Insights for Success

Staying ahead of the competition requires more than just making educated guesses. It requires making decisions based on cold, hard data. That’s where telecom analytics comes in. Telecom analytics allows…

Guide to Navigating Telecom Agent Commissions

Anyone who’s been in telecom for a while knows that skilled telecom agents often play a significant role in your success. They drive sales, help acquire new customers, and expand…

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It is a no-brainer to work with your team to manage and operate our complex Billing, BSS/OSS, and Revenue generating services. You deliver incredible value and quality, are easy to do business with, and are considered part of our team. We truly value our long-term business relationship!

Multi-national satellite radio service provider